Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Accessible Information Standards

  Introduction The Accessible Information Standard aims to ensure that patients who have a disability, impairment or sensory loss have access to information they can understand and the communication support ... [continue] Accessible Information Standards

Armed Forces Friendly Practice

Brookroyd surgery has recently been accredited as an Armed Forces Friendly Practice.  This means that the practice can provide with information regarding specific veteran health services.  If you are a ... [continue] Armed Forces Friendly Practice

Better Health

Kickstart your health Healthy changes start with little changes. Whether you want to lose weight, get active or quit smoking, Better Health is here with lots of free tools and ... [continue] Better Health

Change of address

Please keep us informed of any change to your name, address or telephone number. If you move outside the practice area, you will need to register with another practice. Our ... [continue] Change of address

Complaints policy

If you want to make a complaint advise a member of the reception team that you wish to make a complaint and to speak to the practice manager. If after ... [continue] Complaints policy

Further help and advice

The local walk-in centre is located at Dewsbury Hospital. The full address is: Halifax Road Dewsbury WF13 4HS Accident and Emergency Departments and 999 Services These are for serious emergency ... [continue] Further help and advice

How to register

If you live within the practice boundary you are eligible to register at the practice. Please download our practice boundary map to see if you live within our practice boundary. ... [continue] How to register

Patient Advice and Liaison Service and Complaints

The Patient Advice and Liaison Service (PALS) can provide confidential, on-the-spot advice and support, helping you to sort out any concerns you may have about the care we provide, guiding ... [continue] Patient Advice and Liaison Service and Complaints

Patient confidentiality

All personnel at the practice have signed a confidentiality document and any breach of confidentiality will be dealt with in line with the practice disciplinary procedure. This may result in ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Privacy Notice

Your Information, Your Rights Our Privacy Notice explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health ... [continue] Privacy Notice

Social Prescribing

What is social prescribing? Many things can affect our health and well-being which could include feeling isolated, lonely or stressed by work money and housing problems or living with a ... [continue] Social Prescribing


Click here for more information regarding stop smoking services in the Kirklees Area.  The surgery no longers provides this service however the following link details lots of different places you ... [continue] STOP SMOKING SERVICES

Teenagers and Children

Do you have issues which you wish to speak with a GP without your parent/guardian present? Any child under the age of 16 can be seen by a health professional ... [continue] Teenagers and Children

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Any abuse, either verbal or physical, towards any member of the surgery staff will not be tolerated and will result in immediate removal from the practice list.

Date published: 8th October, 2014
Date last updated: 22nd October, 2014