CQC is the independent regulator of health and adult social care in England
We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.
We monitor, inspect and regulate services. Then we publish what we find, including performance ratings, to help people choose care. Where we find poor care, we will use our powers to take action.
There are five questions we ask of all care services. They’re at the heart of the way we regulate and they help us to make sure we focus on the things that matter to people.
We ask the same five questions of all the services we inspect:
Are they safe?
Safe: you are protected from abuse and avoidable harm.
Are they effective?
Effective: your care, treatment and support achieves good outcomes, helps you to maintain quality of life and is based on the best available evidence.
Are they caring?
Caring: staff involve and treat you with compassion, kindness, dignity and respect.
Are they responsive to people’s needs?
Responsive: services are organised so that they meet your needs.
Are they well-led?
Well-led: the leadership, management and governance of the organisation make sure it’s providing high-quality care that’s based around your individual needs, that it encourages learning and innovation, and that it promotes an open and fair culture.
How we use the five key questions in our inspections
Each of our five key questions is broken down into a further set of questions. We call these our ‘key lines of enquiry’. When we carry out inspections, we use these to help us decide what we need to focus on. For example, the inspection team might look at how risks are identified and managed to help them understand whether a service is safe. We use different key lines of enquiry in different sectors.
Using key lines of enquiry helps us make sure we’re consistent in what we look at under each of the five key questions and that we focus on the areas that matter most.
Brookroyd Surgery was last inspected in 2016 and received a rating of GOOD. See below the CQC report for Brookroyd surgery:
CQC report Brookroyd surgery 2016
Dr Zaman is the registered lead for CQC at the practice.
Julie Jones is the lead administrator for CQC at the practice.
As a Practice the surgery continue to strive to meet standards set by the CQC. The surgery work to provide professional, accessible, high quality, comprehensive healthcare services that inspires confidence in our patients and our community.
